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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rene Echegaray

Rene Echegaray

November 16, 2024

5  out of  5
rating by Rene Echegaray
"Service from Patricia Vidal is above and beyond. I would give 6 stars if I could. Will stay with them 4 ever."
We responded:
"Mr. Echegaray, , Thank you so much for your wonderful feedback! We're thrilled to hear that Patricia Vidal provided you with exceptional service. We strive to go above and beyond for our customers, and it's great to know that Patricia exemplifies this commitment. Your support and loyalty mean the world to us. We look forward to continuing to serve you! Ed Franco, President"
Profile photo of Irlanda De la o

Irlanda De la o

October 23, 2024

5  out of  5
rating by Irlanda De la o
"I had a great experience while signing up, Jazmine was really friendly and helpful, any doubts or questions I had were answered. And the process was super fast and easy, I couldn’t recommend enough."
We responded:
"Hi Irlanda, Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you had a great experience signing up. It's wonderful to know that Jazmine was able to assist you effectively and make the process smooth and quick. Your recommendation means a lot to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Welcome aboard! Ed Franco, President"
Profile photo of Lupita Palos

Lupita Palos

October 21, 2024

5  out of  5
rating by Lupita Palos
"Friendly staff!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our friendly staff. We look forward to serving you again soon! Ed Franco, President"
Profile photo of Kent Douglas

Kent Douglas

September 26, 2024

5  out of  5
rating by Kent Douglas
"The folks at Ed Franco are awesome, especially Lucy Orci. I called with a question about my policy, and Lucy did some research and found a way to reduce my premiums without reducing coverage. She also made some great suggestions about increasing my policy in certain areas that didn’t add much to my premiums. I highly recommend Ed Franco State Farm."
We responded:
"Hi Mr. Douglas, Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with our team, especially with Lucy Orci. It's fantastic that she could help you reduce your premiums while maintaining your coverage, and provide valuable suggestions to enhance your policy. Your recommendation means a lot to us, and we are grateful for your trust in Ed Franco State Farm. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you again! Ed Franco, President 619 434 3911 Ext. 0"
Profile photo of Ramon Valdovinos

Ramon Valdovinos

August 30, 2024

5  out of  5
rating by Ramon Valdovinos
"Really good"
We responded:
"Mr. Valdovinos, We appreciate the simplicity of your 5 Star review and how it lets others know about us. Thank you. Ed Franco, President "
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Jose M

August 3, 2024

5  out of  5
rating by Jose M
"Awesome people to work with. They attend to all your needs with patience and understanding. Thank you Franco and staff"
We responded:
"Hi Jose M. Sorry about the delay in thanking you for a 5 Star review. As time goes on, please let us know how we can help you protect what is most important and to strategize on your specific plan. Our job is to educate all our clients on their financial and insurance needs. Our client's job is to determine which issues are most important today. It's a long-term plan and it is always changing. We appreciate your business. Ed Franco, President "
Profile photo of Guillermo Rodriguez

Guillermo Rodriguez

July 17, 2024

5  out of  5
rating by Guillermo Rodriguez
"Patricia Vidal ,mi agente altamente recomendada ,gracias"
We responded:
"Mr. Rodriguez, Gracias!!! Patricia and I thank you for taking the time in your schedule to write a 5 Star review others can see as they choose their next Agent and office to take care of what is most important to them. Everyday, we try to make a difference in all our client's lives. Ed Franco, President"
Profile photo of Imam Ali Lovers

Imam Ali Lovers

July 9, 2024

5  out of  5
rating by Imam Ali Lovers
"Jasmine, she’s a greatest person!! She so friendly and nice.. Thank you so much for helping me 😊"
We responded:
"HI Imam Ali Lovers, We appreciate your 5-star review on Jazmine!! We are here to help protect what is most important to you as your journey continues. Have a great day!! Ed Franco, President"
Profile photo of Crisel Moreno

Crisel Moreno

June 17, 2024

5  out of  5
rating by Crisel Moreno
"“I’m happy about changing to State Farm’s insurance. The customer service received from Patricia is great. I highly recommend them.”"
We responded:
"Hi Mr. Moreno, thank you for taking the time to complete a review on Patty and our office: State Farm Insurance. We appreciate your business!! We are just a phone call or walk in away should you need any help. Have a great day!! Ed Franco, President"
Profile photo of Lataha Garrett

Lataha Garrett

June 4, 2024

5  out of  5
rating by Lataha Garrett
"Called for a quote amd I ended up getting some good insurence for my caliber. Thank u Jaz. 💓"
We responded:
"HI Ms. Garrett, Thank you for taking the time and provide a 5 Star review on Jazmine. We truly appreciate it. Welcome to team Franco! We are here to help as time goes on and things come up. Ed Franco, President. "
Profile photo of Julissa Luquin

Julissa Luquin

April 24, 2024

5  out of  5
rating by Julissa Luquin
"Jasmine is great always helping us find the best policy!"
We responded:
"Good evening Ms. Luquin!! Thank you for taking the time to write a review on Jazmine! We appreciate it and your business. As things come up, please let us know how we can help you. Ed Franco, President"
Profile photo of martha Dadda

martha Dadda

February 16, 2024

5  out of  5
rating by martha Dadda
"Tengo aproximadamente 20 anos de ser cliente de la agencia de Ed Franco. Todos sus agentes siempre han sido excelentes, Charles, mi primer agente y ahora Patricia Vidal, que por los ultimos anos ha sido mi agente. Patricia regresa las llamadas en menos de 24 anos, estas hablando por telefono con ella y en ese instante te envia la informacion por email, es extremanamente profesional. Gracias Paty, por siempre estar al pendiente."
We responded:
"Hi Ms. Dadda, Thank you for your 5-star review of our agency. We appreciate it. Especially thank you for your trust in us in protecting what is important to you and your family for the last 20 years. We are just a click, call or walk in decision to help you. Thanks, Ed Franco, President"
Profile photo of Estefania Corona

Estefania Corona

February 6, 2024

5  out of  5
rating by Estefania Corona
"I called to get a quote, and although their options did not work for me, Jasmin was incredible in explaining in a very detailed manner what everything meant. It's rare to have such exceptional customer service."
We responded:
"HI Ms. Corona, Thank you for the 5 Star review. Sometimes, timing in life just does not work. :) Please keep us in mind in the future as things are constantly changing in our industry and the timing may be right the next time. We appreciate the opportunity in earning your business. Thanks, Ed Franco, President. "
Profile photo of Lupita Guerrero vital

Lupita Guerrero vital

January 18, 2024

5  out of  5
rating by Lupita Guerrero vital
"Awesome experience Jazmin was very helpful and nice to talk to"
We responded:
"Hi Ms. Guerrero Vital, Thank you for the 5-Star review on Jazmin!! We appreciate it!! We are here to help in so many ways to protect what is important for you and to plan your "legacy". Just give us a call 619 4343 3911 ext 0 Ed Franco, President. "
Profile photo of byron hernandez

byron hernandez

January 16, 2024

5  out of  5
rating by byron hernandez
"I had a great experience at this office, where I was impressed by the level of professionalism. Jazmine, who assisted me with my auto insurance, was not only nice and courteous but also went above and beyond to ensure that I was getting the best possible rate. I cannot thank her enough for her help and excellent service. It was a pleasure doing business with her🙌."
We responded:
"Hi Mr. Hernandez, Thank you for taking the time to write a review on Jazmine. Our goal each day is to build trust with our clients and provide options and protection to what is most important to you. Have a great day!!! We just did with your review. Thanks, Ed Franco, President"
Profile photo of Jose Zuniga

Jose Zuniga

January 8, 2024

5  out of  5
rating by Jose Zuniga
"I am very satisfied with way she took care of my needs, very professional."
We responded:
"Hi Mr. Zuniga, Thank you for the 5-Star review!! We apprecaite it. Ed Franco, President"
Profile photo of Luis Vasquez

Luis Vasquez

January 4, 2024

5  out of  5
rating by Luis Vasquez
"Jasmine was great!! She was able to get me the service I need very quickly!! Thank you Jasmine"
We responded:
"Hi Luis Vasquez, We appreciate you taking your time to write a 5 Star review on Jazmine!!. Have a great day!! Ed Franco, President"
Profile photo of patricia otanez

patricia otanez

December 26, 2023

5  out of  5
rating by patricia otanez
"Excelente servicio"
We responded:
"Hola Ms. Otanez, Gracias!!! Ed Franco, President "
Profile photo of Ariana Cerda

Ariana Cerda

December 15, 2023

5  out of  5
rating by Ariana Cerda
"Thank you Jazmine Brijandez for making my transition between car insurances so easy. I am very grateful for her, she was a great help! Ask for Jazmine!"
We responded:
"Hi Ms. Cerda, Thank you for your 5 Star Review on Jazmine. We appreciate it very much. Each review, especially a positive review like yours matters. Thank you. Ed Franco, President. "
Profile photo of Mikel Rowland

Mikel Rowland

November 22, 2023

5  out of  5
rating by Mikel Rowland
"Jazmine Brijandez was extremely helpful in my requests and was able to assist with them in a timely and professional way."
We responded:
"Hi Mr. Rowland, thank you for the nice words and 5 star review on Jazmine. We appreciate it. We want all our clients and potential clients know we work hard every day to make a difference and protect what is most important. Sincerely, Ed Franco, President "
Profile photo of Amber Slemons

Amber Slemons

September 13, 2023

5  out of  5
rating by Amber Slemons
"Great rates and quick friendly service"
We responded:
"Hi Ms. Slemons, Thank you for the 5-star review. Welcome to our agency and thank you for putting trust in us of what is important to you. We look forward to a long-term relationship as we grow together. Ed Franco, President "
Profile photo of omar chavez

omar chavez

August 30, 2023

5  out of  5
rating by omar chavez
"Fast,easy and very good treatment"
We responded:
"HI Mr. Chavez, Thank you for the 5-Star review. In a very short way, you wrote what we believe we try every day. Thanks!! Ed Franco, President"
Profile photo of Mia Cabrales

Mia Cabrales

August 29, 2023

5  out of  5
rating by Mia Cabrales
"Very nice people. Really try to help you out as best as they can."
We responded:
"Hi Ms. Cabrales, I know it takes time to write a review so every review we truly appreciate it. Thank you for giving us a 5-star review, it matters. We work very hard each day to make a difference in our client's lives. Thanks!!! Ed Franco, President. "
Profile photo of Francisco J Solis

Francisco J Solis

July 24, 2023

5  out of  5
rating by Francisco J Solis
"I recently just got my insurance with them and they provided top notch service, Patricia Vidal helped me out even though it was after service hours and in on Friday! Would definitely recommend Patricia to anyone!"
We responded:
"Hi Mr. Solis, I appreciate the thoughtful words about our office and specially Patricia!! Glad we could make a difference. Welcome to team Franco. Please let us know how we can help as we go along. Thanks, Ed Franco, President"
Profile photo of Alain Melo

Alain Melo

July 21, 2023

5  out of  5
rating by Alain Melo
"Hola ! Me atendió la señorita Patricia Vidal de manera muy rápida y eficaz ofreciendome las mejores opciones, muy agradecido y satisfecho con sus servicios, totalmente recomendados !! Alain Melo"
We responded:
"Senor Melo, Gracias por las agradables y amables palabras sobre Patricia y la resena de 5 estrellas. Apreciamos mucho!! Gracias!! Ed Franco, President"