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State Farm® Insurance Agent Ed Franco

4.8 out of 5 average rating (69 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Cindy Solis

May 16, 2023

5  out of  5 rating by Cindy Solis
"I’ve had State Farm insurance for years. Ed is truly approachable and human. He understands everyone has different family financial situations. He appoints his agents to give the best coverage that works for you. I highly recommend Charles Carrasco! He is so positive/reliable and goes above and beyond to not loose a customer. If you’re thinking of being insured with State Farm ask for Charles ! You won’t regret it ."

David Cardenas

March 16, 2023

5  out of  5 rating by David Cardenas
"I have been working with Charles for over 10 years now and I cant speak enough on how highly his knowledge in insurance is and how helpful it has been for me over the years. Very attentive and always calls me back. Thank you Charles!"

Natalia Moscoso

February 9, 2023

5  out of  5 rating by Natalia Moscoso
"Very helpful with getting a quote down and helping with additional bundle quotes. Love to continue being a customer here"

Ca B

February 2, 2023

5  out of  5 rating by Ca B
"Great service. Five star service."

Eleanor Sanchez

February 1, 2023

5  out of  5 rating by Eleanor Sanchez
"Claudia was most helpful! She took care of my request in a timely professional manner. It’s always a pleasure to deal with people like Claudia! Thank you!"

Sergio Meneses

January 5, 2023

5  out of  5 rating by Sergio Meneses
"(Translated by Google) We recently had a catalytic converter stolen from our vehicle, parked in front of our private home. We contacted STATE FARM, AGENT ED FRANCO, to report the loss and request help. They immediately took care of us as clients, giving us a service that we did not expect, and that turned out to be excellent. We recently changed insurance carriers from All State to State Farm. Jazmin Executive of Ed Franco, she attended us from the first day, she was very professional, understanding each and every one of our needs, covering them perfectly. Additionally, we have been able to verify through this event that we are fortunate to have ED FRANCO, HIS TEAM AND STATE FARM as our new insurance home. 5 Stars seem few to me DEAR ED, JAZMIN AND SATE FARM 10 STARS WITHOUT A DOUBT. THANK YOU THOUSAND. (Original) Recientemente sufrimos el robo de un convertidor catalítico de nuestro vehículo, estacionado frente a nuestra domicilio particular. Contactamos a STATE FARM, AGENTE ED FRANCO, para reportar el siniestro y solicitar ayuda. Inmediatamente se encargaron de nosotros como clientes, dandonos un servicio que no esperabamos, y que resultó ser de excelencia. Recientemente cambiamos de compañía aseguradora de All State a State Farm. Jazmin Ejecutiva de Ed Franco, nos atendió desde el primer dia, fue muy profesional, entendiendo todas y cada una de nuestras necesidades, cubriendolas perfectamente. Adicionalmente hemos podido comprobar a través de este evento que somos afortunados de tener a ED FRANCO, SU EQUIPO Y STATE FARM como nuestra nueva casa de seguros. 5 Estrellas se me hacen pocas ESTIMADOS ED, JAZMIN Y SATE FARM 10 ESTRELLAS SIN DUDA ALGUNA. GRACIAS MIL."

April Montano

December 8, 2022

5  out of  5 rating by April Montano
"Amazing insurance, great coverage and great customer service."

Francisco J Solis

July 16, 2022

5  out of  5 rating by Francisco J Solis
"I recently just got my insurance with them and they provided top notch service, Patricia helped me out even though it was after service hours and in on Friday! Would definitely recommend this team to anyone!"

Beatriz Angeles

June 9, 2022

5  out of  5 rating by Beatriz Angeles
"(Translated by Google) Excellent service, I loved it (Original) Excelente servicio, me encantó"

omar castillo

May 31, 2022

5  out of  5 rating by omar castillo
"Best insurance"

Maria Casillas

May 21, 2022

5  out of  5 rating by Maria Casillas
"Absolutely an attentive team of individuals who truly care about their clients....who become part of the State Farm family. Highly recommend Ed and his amazing staff."

Rasaan Turner

March 21, 2022

5  out of  5 rating by Rasaan Turner
"Always great service!"

Hal Nachtweh

March 17, 2022

5  out of  5 rating by Hal Nachtweh
"Mrs lunatic is is wonderful and very knowledgeable, she was very helpful."

Homer Bautista

March 10, 2022

5  out of  5 rating by Homer Bautista
"Marissa is very helpful!"

Jennifer Nanista Stephens

February 19, 2022

5  out of  5 rating by Jennifer Nanista Stephens
"Marissa was fabulous to work with. She made the whole process very easy. I would recommend her to anyone."

Owen Casady

February 18, 2022

5  out of  5 rating by Owen Casady
"Great Staff and Great Service"

Mel Gibson

November 19, 2021

5  out of  5 rating by Mel Gibson
"Marissa always treats me well! 🙂 Definitely would recommend."

Trinidad Wilkinson

November 14, 2021

5  out of  5 rating by Trinidad Wilkinson
"I’m very impressed with the refund of my bond money . Friendly & excellent customer service."

nordattack

November 12, 2021

5  out of  5 rating by nordattack
"Marissa De Luna is the best! Totally all over it."

Christopher Wilcox

October 29, 2021

5  out of  5 rating by Christopher Wilcox
"Was extremely helpful and very professional"

Eric Milne

October 29, 2021

5  out of  5 rating by Eric Milne
"Great customer service and staff"

Karri Takeuchi

October 25, 2021

5  out of  5 rating by Karri Takeuchi
"Working with Marissa De Luna has been easy! Their slogan is true: Like a good neighbor, State Farm is there. There was no hard sell, just patience and understanding as I tried to get the appropriate information for her to get me an auto quote. Several times we attempted and other priorities took my time. She provided as much info as she could with what she knew, and when I had the info, she offered to come to my work site to pick up the data she needed to get me an accurate quote. At that time, I discovered my townhouse wasn't insured (previous insurance company failed to include it and I thought I was paying for both auto and homeowners insurance). Without missing a beat, Marissa asked for my info so she could get me a discount for taking care of both insurance policies. She didn't show any frustration with having to start over with the auto insurance, and she worked quickly to help me obtain what she needed. The quote turned out to be only slightly higher than what the other company was charging me just for the auto insurance. Marissa told me that Ed Franco would finalize everything, and he was quick to respond so we could move forward. Marissa continues to provide hints and tips for me. She even contacted me to verify my commuting mileage was still accurate, since the pandemic had me working from home. I highly recommend working with her, since she made everything stress free for me! Because I prefer texting instead of emails, she accommodated my preferred communication style. In fact, she responds so quickly that I wonder when she finds time to sleep. Even though her office is far away from my home, she's always available for any questions I have had. I truly feel like she is my next door neighbor who is looking out for me. Definitely contact Marissa for your insurance needs. You won't be disappointed and you will make a new friend who helps you live a stress free life! She and Ed make a good team."

Centric Auto Repair

October 24, 2021

5  out of  5 rating by Centric Auto Repair
"Marissa is friendly and her communication skills are 2nd to none . Very professional. I would recommend all my friends to at least talk to her about the different options she has for you. Thank you Marissa"

Jorge Alfonso Delgado Campbell

October 23, 2021

5  out of  5 rating by Jorge Alfonso Delgado Campbell
"(Translated by Google) PATRICIA'S ATTENTION IS VERY GOOD (Original) LA ATENCION DE PATRICIA ES MUY BUENA"

Joseph Mauricio Rojas

October 21, 2021

5  out of  5 rating by Joseph Mauricio Rojas
"I was pleasantly surprised of how fast I received a replacement card of my car insurance, I called and before ending the call I had the card in my Inbox. Good job!"